FedEx, founded in 1971 by Frederick W. Smith, is a global logistics leader offering diverse transportation, e-commerce, and business services. Headquartered in Memphis, Tennessee, FedEx operates in over 220 countries, providing swift and reliable package deliveries through an extensive network of carriers and couriers. The company's portfolio includes services like FedEx Express, FedEx Ground, and FedEx Freight, catering to different customer needs. With a 2021 revenue of $84 billion and over 600,000 employees, FedEx is committed to revolutionizing the logistics industry through continuous innovation.

FedEx, founded in 1971 by Frederick W. Smith, is a global leader in the logistics and transportation industry. With a presence in over 220 countries and territories, FedEx operates a vast network of 680 aircraft, 180,000 vehicles, and 6,300 retail locations. The company's story began with a game-changing college paper by Smith outlining an innovative air-to-ground delivery concept, which laid the foundation for the modern overnight shipping industry.

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Overview

Headquarters

United States , US

Founded

1973

Industry

Logistics, Transportation, and Supply Chain

Company Size

10,000+

Unlock access to data on 1000+ carriers
Obtain the best delivery performance insights to optimize your logistics performance

Carrier Performance in Top Trade Routes

Gain insights into each carrier's performance through key metrics such as parcel transit time, delivery success rate, and delivery issues distribution

Gain insights into each carrier's performance through key metrics such as parcel transit time, delivery success rate, and delivery issues distribution

Top Global Trade Routes

Shipping Origin
Shipping Destination
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Timeframe: Q2 2023

Delivery Transit Times

Actual Transit Time (Days)

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3.16
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2.93
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4.12
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3.38
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3.85
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2.79
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3.72
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2.82
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4.27
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10.05

Timeframe: Q2 2023

Delivery Success Rates and Shipping Issues

Origin
Destination
Success Rate
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Timeframe: Q3 2023

Origin
Destination
Issues Rate
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Timeframe: Q3 2023

Key Personnel

Learn about the key individuals shaping the company's strategy and direction

Learn about the key individuals shaping the company's strategy and direction

Raj Subramaniam

President, Chief Executive Officer and Director

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Mike Lenz

Executive Vice President, Chief Financial Officer

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Robert B. Carter

Executive Vice President, Information Services

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Jill Brannon

Executive Vice President, Chief Sales Officer

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Brie Carere

Executive Vice President, Chief Customer Officer

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Tracy Brightman

Corporate Vice President, Chief People Officer

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Data Reports

Data Insights

Data Collection and Analysis Methodology

Vast Data Collection

Our benchmarking and carrier performance measurement techniques allow us to collect billions of anonymized data points from over 130 countries each year. We analyze the data from the hundreds of millions of parcels tracked on our platform from over 1,000 carriers, giving us the ability to distill a wealth of information about the global logistics industry.

Maintaining Data Representativeness

Domestic and international data is analyzed on a trade lane level, comparing the combinations of origin and destination to maintain data representativeness. This allows us to capture the nuances of specific trade lanes and provide insights that are tailored to the needs of our customers.

Rigorous Quality Control

To ensure the accuracy and representativeness of our data, we set strict minimum requirements for data point quantity and comparability when compiling carrier data sets. This helps to eliminate outliers and ensure that our insights are based on high-quality, unbiased, and representative data.

Transparent and Accurate Data Analysis

At our core, we believe that transparency and accuracy are essential to building trust with our customers. We are committed to delivering data insights that are free from bias and reflect the realities of the global logistics industry. Our customers can be confident in the accuracy of our data and the reliability of our insights.

Get in touch with us

Looking to build your brand amongst our community of e-commerce logistics professionals, or gain competitive insights through our in-house reports?

Looking to build your brand amongst our community of e-commerce logistics professionals, or gain competitive insights through our in-house reports?