DHL Express is a global logistics company that offers a wide range of services, including parcel delivery, freight transportation, and supply chain management. Founded in 1969, the company has grown to become one of the largest and most trusted logistics providers in the world, with a presence in over 220 countries and territories. DHL Express offers a range of delivery options, including same-day, next-day, and international delivery services. The company's extensive network of over 4,000 service points and more than 250,000 employees ensures that it can provide reliable and efficient logistics solutions to customers around the world.

DHL Express is a global logistics company that offers a wide range of services, including parcel delivery, freight transportation, and supply chain management. Founded in 1969, the company has grown to become one of the largest and most trusted logistics providers in the world, with a presence in over 220 countries and territories. DHL Express offers a range of delivery options, including same-day, next-day, and international delivery services. The company's extensive network of over 4,000 service points and more than 250,000 employees ensures that it can provide reliable and efficient logistics solutions to customers around the world.

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Overview

Headquarters

Germany, DE

Founded

1969

Industry

Logistics, Transportation, and Supply Chain

Company Size

10,000+

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Carrier Performance in Top Trade Routes

Gain insights into each carrier's performance through key metrics such as parcel transit time, delivery success rate, and delivery issues distribution

Gain insights into each carrier's performance through key metrics such as parcel transit time, delivery success rate, and delivery issues distribution

Top Global Trade Routes

Shipping Origin
Shipping Destination
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DE

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DE

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MX

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MX

πŸ‡©πŸ‡ͺ

DE

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GB

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DE

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US

πŸ‡©πŸ‡ͺ

DE

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FR

πŸ‡©πŸ‡ͺ

DE

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AU

πŸ‡¬πŸ‡§

GB

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DE

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DE

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KR

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US

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DE

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DE

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CH

Timeframe: Q2 2023

Delivery Transit Times

Actual Transit Time (Days)

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DE
πŸ‡©πŸ‡ͺ
DE
3.06
πŸ‡²πŸ‡½
MX
πŸ‡²πŸ‡½
MX
3.53
πŸ‡©πŸ‡ͺ
DE
πŸ‡¬πŸ‡§
GB
4.12
πŸ‡©πŸ‡ͺ
DE
πŸ‡ΊπŸ‡Έ
US
3.27
πŸ‡©πŸ‡ͺ
DE
πŸ‡«πŸ‡·
FR
3.44
πŸ‡©πŸ‡ͺ
DE
πŸ‡¦πŸ‡Ί
AU
5.04
πŸ‡¬πŸ‡§
GB
πŸ‡©πŸ‡ͺ
DE
4.90
πŸ‡©πŸ‡ͺ
DE
πŸ‡°πŸ‡·
KR
4.16
πŸ‡ΊπŸ‡Έ
US
πŸ‡©πŸ‡ͺ
DE
4.52
πŸ‡©πŸ‡ͺ
DE
πŸ‡¨πŸ‡­
CH
3.04

Timeframe: Q2 2023

Delivery Success Rates and Shipping Issues

Origin
Destination
Success Rate
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DE

πŸ‡©πŸ‡ͺ

DE

93.24%
πŸ‡²πŸ‡½

MX

πŸ‡²πŸ‡½

MX

95.40%

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Timeframe: Q2 2023

Origin
Destination
Issues Rate
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DE

πŸ‡©πŸ‡ͺ

DE

11.02%
πŸ‡²πŸ‡½

MX

πŸ‡²πŸ‡½

MX

33.26%

Timeframe: Q2 2023

Key Personnel

Learn about the key individuals shaping the company's strategy and direction

Learn about the key individuals shaping the company's strategy and direction

John Pearson

Chief Executive Officer

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Travis Cobb

Executive Vice President, Global Operations

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Michiel Greeven

Executive Vice President, Global Commercial

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Data Reports

Data Insights

Data Collection and Analysis Methodology

Vast Data Collection

Our benchmarking and carrier performance measurement techniques allow us to collect billions of anonymized data points from over 130 countries each year. We analyze the data from the hundreds of millions of parcels tracked on our platform from over 1,000 carriers, giving us the ability to distill a wealth of information about the global logistics industry.

Maintaining Data Representativeness

Domestic and international data is analyzed on a trade lane level, comparing the combinations of origin and destination to maintain data representativeness. This allows us to capture the nuances of specific trade lanes and provide insights that are tailored to the needs of our customers.

Rigorous Quality Control

To ensure the accuracy and representativeness of our data, we set strict minimum requirements for data point quantity and comparability when compiling carrier data sets. This helps to eliminate outliers and ensure that our insights are based on high-quality, unbiased, and representative data.

Transparent and Accurate Data Analysis

At our core, we believe that transparency and accuracy are essential to building trust with our customers. We are committed to delivering data insights that are free from bias and reflect the realities of the global logistics industry. Our customers can be confident in the accuracy of our data and the reliability of our insights.

Get in touch with us

Looking to build your brand amongst our community of e-commerce logistics professionals, or gain competitive insights through our in-house reports?

Looking to build your brand amongst our community of e-commerce logistics professionals, or gain competitive insights through our in-house reports?