DHL eCommerce
Upgrade your profileA division of Deutsche Post DHL Group, DHL eCommerce focuses on providing tailored e-commerce shipping and logistics solutions for businesses worldwide. With a strong global presence, DHL eCommerce offers a variety of services such as parcel delivery, returns management, and fulfillment, ensuring a seamless customer experience and facilitating business growth.
A division of Deutsche Post DHL Group, DHL eCommerce focuses on providing tailored e-commerce shipping and logistics solutions for businesses worldwide. With a strong global presence, DHL eCommerce offers a variety of services such as parcel delivery, returns management, and fulfillment, ensuring a seamless customer experience and facilitating business growth.
Upgrade your profileOverview
Headquarters
Germany, DE
Founded
2014
Industry
Logistics, Transportation, and Supply Chain
Company Size
10,000+
Website
DHL eCommerce Website
Top Global Trade Routes
Learn more about each carrier's global coverage with operational data on its top shipping routes
Learn more about each carrier's global coverage with operational data on its top shipping routes
Carrier Performance in Top Trade Routes
Gain insights into each carrier's performance through key metrics such as parcel transit time, delivery success rate, and delivery issues distribution
Gain insights into each carrier's performance through key metrics such as parcel transit time, delivery success rate, and delivery issues distribution
Delivery Transit Times
Delivery Success Rates and Shipping Issues
Exclusive Access
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Gain a competitive edge with our exclusive, in-house data on 1000+ carriers
Gain access to detailed delivery performance metrics on any carrier of your interest
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Timeframe: Q1 2023
Timeframe: Q1 2023
Key Personnel
Learn about the key individuals shaping the company's strategy and direction
Learn about the key individuals shaping the company's strategy and direction
Pablo Ciano
Chief Executive Officer
Frank-Uwe Ungerer
Chief Commercial Officer
Craig Morris
Chief Information Officer USA
Lee Nelson
Vice President Global Marketing and Communications
Henning Gaudszuhn
Vice President Customer Experience
Christian Marusczyk
Vice President Global Pricing
Data Reports
Data Insights
Data Collection and Analysis Methodology
Vast Data Collection
Our benchmarking and carrier performance measurement techniques allow us to collect billions of anonymized data points from over 130 countries each year. We analyze the data from the hundreds of millions of parcels tracked on our platform from over 1,000 carriers, giving us the ability to distill a wealth of information about the global logistics industry.
Maintaining Data Representativeness
Domestic and international data is analyzed on a trade lane level, comparing the combinations of origin and destination to maintain data representativeness. This allows us to capture the nuances of specific trade lanes and provide insights that are tailored to the needs of our customers.
Rigorous Quality Control
To ensure the accuracy and representativeness of our data, we set strict minimum requirements for data point quantity and comparability when compiling carrier data sets. This helps to eliminate outliers and ensure that our insights are based on high-quality, unbiased, and representative data.
Transparent and Accurate Data Analysis
At our core, we believe that transparency and accuracy are essential to building trust with our customers. We are committed to delivering data insights that are free from bias and reflect the realities of the global logistics industry. Our customers can be confident in the accuracy of our data and the reliability of our insights.
Get in touch with us
Looking to build your brand amongst our community of e-commerce logistics professionals, or gain competitive insights through our in-house reports?
Looking to build your brand amongst our community of e-commerce logistics professionals, or gain competitive insights through our in-house reports?
