(Image Source: Charged Retail)
Delivery slots in preparation for the festive season have ‘sold out’ in most supermarkets, including major grocers like Tesco, Sainsbury’s, and Asda.
Most supermarkets had opened up delivery slots in November, with many increasing the number of slots available due to the surge in demand from households relying on online shopping during the pandemic.
To ensure that vulnerable customers are able to obtain food and essentials during this time, companies like Tesco are urging people to shop in-store and free-up slots for those in need. Other supermarkets are also encouraging people to share delivery slots or shop on behalf of one another.
A Tesco spokesperson said:
“There is unprecedented demand for online grocery shopping this year and, since the start of the coronavirus outbreak, we have more than doubled our online capacity to around 1.5 million slots a week.”
“While we have significantly more slots this Christmas than ever before, the majority are now booked up and we apologise to those customers who weren’t able to secure one on the day of their choice.”
To allow customers to shop safely, retailers like Tesco, Sainsbury’s, and Marks & Spencer will be extending their opening hours in the days leading up to Christmas.