Leading e-commerce delivery experience platform Parcel Perform has made big waves in the e-commerce logistics landscape with its recent round of USD 20 million Series A funding round led by Cambridge Capital with the participation of SoftBank Ventures Asia.
“Parcel Perform did not only launch an enterprise-ready and scalable, modular platform but also built a global community for e-Commerce professionals with Parcel Monitor. Their passion for the industry, hyper global approach and diverse team enable them to provide features that will change the experience for all stakeholders in last mile delivery.” said Cindy Jin, Partner at SoftBank Ventures Asia, in Parcel Perform’s announcement of the funding round.
Data-driven e-commerce logistics insights
In 2016, Parcel Monitor was launched alongside Parcel Perform as a free real-time parcel tracking platform for consumers. This was born out of our belief that everyone is entitled to an outstanding delivery experience, especially something as fundamental as knowing where your e-commerce parcels are.
With a treasure trove of parcel data amassed on the platform; from e-commerce insights, logistics performance, delivery timings to carrier ratings, we identified an opportunity to make them accessible to the wider e-commerce logistics ecosystem. This inspired us to launch the Parcel Monitor Community in 2020.
With Parcel Monitor, we are fulfilling a demand for ecosystem transparency, openness and collaboration in a fragmented community of consumers, professionals, merchants, carriers, event organizers and more. Today, millions of users rely on Parcel Monitor to not only obtain e-commerce delivery information but also leverage our data and resources for informed decision-making. Our collaborations with multiple renowned data and research partners like Statista, RetailX, and Rakuten Insight further empower the community with highly valuable insights on e-commerce logistics.
On Parcel Monitor, consumers can get the latest updates on all their parcels in one place and share their parcel tracking experience with different couriers. Professionals in the e-commerce logistics and retail industry have access to research studies, infographics, and latest industry updates. They can also assess their operational performance and benchmark against industry standards with our delivery performance benchmarking report.
For professionals looking to expand their knowledge, connect and collaborate, our team at Parcel Monitor curates a list of the latest e-commerce logistics events packed with industry leaders to meet and learn from.
Accelerating our growth
This fresh injection of funds will accelerate Parcel Monitor’s ambition to be the leading platform for e-commerce logistics insights. We will invest in our data analytics engine to improve data quality and achieve greater accuracy from analysis. We aim to drive more data and research partnerships to further strengthen our data-driven insights and expand our geographical coverage of e-commerce logistics insights globally. In the coming months, we will be revamping our platform to reveal a brand new Parcel Monitor with an even better, and more intuitive user experience!
With data being at the core of what we do, we hope to empower all stakeholders in the e-commerce logistics ecosystem with knowledge and confidence, to better capitalize on boundless opportunities in this rapid-growth market.