2019 just started and we already have exciting news to share with you!
Our team has been working tirelessly to bring you an all-new Parcel Perform Dashboard to start off the year! Designed to be more insightful for both, any account user and the administrators, you will now see the most relevant information on your parcels when you log in.
Available for everyone, regardless of your subscription, this is our belated Christmas present to all of you!
In this article, we share the 4 benefits you’ll expect from this update and how gathering these new insights can help you grow your business in the new year.
1. A completely revamped parcel overview display gets you the latest insights on your parcels
Introducing a whole new intuitive way to get all relevant parcel delivery statistics presented in a single, comprehensive overview within the Dashboard for the last 14 days.
We’re happy to say that this feature is available to all our customers! Now, all your team members can get detailed insights into your carrier’s delivery performance, regardless of role.
Within the new dashboard overview you can now access:
- How many parcels you’ve added to the platform in the last 14 days
- An intuitive breakdown of your parcels by delivery status in numerical and graphical forms
- The opportunity to drill down in the parcel overview on a daily status level. For example, you can now see which day’s deliveries have the most issues and take appropriate action to optimize your setup.
- A helpful breakdown of your carriers, ranking your top five according to their delivery volumes.
2. Admins can now quickly review usage statistics directly after log in
Ever wonder how much of your Parcel Perform services you are using at any given time? Not to worry, your Dashboard now includes key information on your account usage.
The crucial details on active users and your current subscription package remains but is now presented in a sleeker, more intuitive manner. For account administrators, we’ve introduced a simple parcel counter to help provide clarity on billing. You can now see the total number of billable parcels based on your subscription period.
3. Be always only one click away from the latest e-commerce insights with our blog integration
Now you can access the latest e-commerce insights on our blog directly from our Dashboard. Discover our latest news and discover strategies to grow your e-commerce business while using our product!
4. The best possible support at your fingertips.
You might already know this, but we are truly obsessed with great customer experience. Hence we kept the account setup laid out in a simple step-by-step format on the left for you to access and review all your configurations at any point in time.
On the right, we’ve improved the navigation to reach our team at any time. Our customer success teams are always ready to support you through live chat, so just click the button or the icon on the lower right to get in touch with them.
If you prefer a simple conversation through email or phone, simply leave us a message or interact with us through one of our social media profiles below!
Start 2019 on the right foot with our new Dashboard!
We hope we are helping you to start 2019 on the right footing with our new and improved Dashboard! We are convinced this upgrade will be a useful and powerful tool for all our users to get full meaningful insights into your logistics data and empower your teams.
We hope you like our new look? We would be grateful for any comments and feedback you could share. Simply drop us a note.
Joshua is the Marketing Manager at Parcel Perform. He loves technology and a good book. Outside of e-commerce and Parcel Perform, you can find him in the kitchen, gym or yoga studio.