E-Commerce Operations Summit 2021

Held from August 17-18, the E-Commerce Operations Summit 2021 features an expert-led line-up that will help you scale, evolve, and find the partners, and connections you need to succeed this year and beyond. The community’s favorite e-commerce operations event will educate, inspire, and (over) prepare you for the future.

The E-Commerce Operations Summit provides insight and ideas to help your entire DTC operations achieve efficiencies and improved customer experiences. From warehousing and workforce management, e-commerce and contact centers, inventory and order management to payment processing; from pick, pack and ship to delivery and returns; technology, automation and systems integration, to transportation and global operations. All need to come together to create one seamless, cost-efficient, customer-centric operation.

If you want to be more efficient, make customers happy, reduce costs, develop and retain the best people, ship faster, and find the right technologies and vendors, this is the annual event for you.

E-Commerce Operations Summit is the only event that is devoted exclusively to every area of omnichannel and DTC operations & fulfillment, including:

  • Delivering a Seamless Customer Experience
  • Improving Cross-Departmental Process and Communication Issues Between Operations, Ecommerce and Marketing
  • Benchmark Data to Measure Efficiencies
  • Supply Chain Optimization
  • Omnichannel Strategy
  • Peak Season Planning and Staffing
  • Free Shipping
  • Returns
  • And so much more…

Sign up for updates on the full program [HERE]

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Aug 17 2021 - Aug 18 2021


10:30 am - 2:15 pm


Gaylord Opryland Resort & Convention center
2800 Opryland Dr, Nashville, TN 37214


United States


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